Informazzjoni legali
Testi legali
Hawnhekk issib l-avviżi legali, l-informazzjoni dwar il-privatezza u l-qafas kuntrattwali għat-tħaddim tal-pjattaforma.
Termini tal-klijent
Din il-pjattaforma tintermedja trasport ta’ vetturi madwar l-Ewropa kollha bejn klijenti rreġistrati u trasportaturi approvati. Talba vinkolanti għat-trasport tista’ tinħoloq biss wara reġistrazzjoni, login u aċċettazzjoni espliċita tat-termini tal-klijent u tal-politika ta’ privatezza. Mingħajr dawn il-kunsensi, l-użu taż-żona tal-klijent għall-ħolqien tal-ordnijiet mhuwiex permess.
Il-klijent għandu jipprovdi informazzjoni sħiħa, aġġornata u veritiera rilevanti għat-trasport, b’mod partikolari l-post tal-ġbir u tal-kunsinna, il-persuni ta’ kuntatt, in-numri tat-telefon, id-dettalji tal-vettura, l-istatus tad-danni, il-kapaċità li timxi, id-dimensjonijiet, il-piż, rekwiżiti speċjali tat-tagħbija, twieqi ta’ ħin u kull ċirkustanza li tista’ taffettwa l-prezz, il-fattibbiltà jew ir-riskju. Ir-rakkomandazzjoni tal-prezz murija hija biss indikazzjoni tas-suq mhux vinkolanti. Il-kuntratt finali tat-trasport jiġi konkluż direttament bejn il-klijent u t-trasportatur magħżul.
LogiCar Transport tipprovdi s-suq tekniku, id-dokumentazzjoni, il-komunikazzjoni u s-saff tal-ħlas. Id-data tal-klijent tiġi żvelata biss wara ħlas dokumentat tal-kummissjoni tal-intermedjazzjoni. Il-klijent jibqa’ responsabbli għad-drittijiet ta’ sjieda, il-formalitajiet doganali, l-assigurazzjoni, ir-rekwiżiti tal-importazzjoni u l-esportazzjoni u d-dokumenti kollha meħtieġa biex jitwettaq it-trasport.
Payments via Stripe: Payments are processed via Stripe. Personal data may be shared with Stripe for registration, payment processing, payouts, fraud prevention and legal compliance. The platform brokers transport orders; the transport contract is concluded between the customer and the selected carrier.
Il-klijent għandu jipprovdi informazzjoni sħiħa, aġġornata u veritiera rilevanti għat-trasport, b’mod partikolari l-post tal-ġbir u tal-kunsinna, il-persuni ta’ kuntatt, in-numri tat-telefon, id-dettalji tal-vettura, l-istatus tad-danni, il-kapaċità li timxi, id-dimensjonijiet, il-piż, rekwiżiti speċjali tat-tagħbija, twieqi ta’ ħin u kull ċirkustanza li tista’ taffettwa l-prezz, il-fattibbiltà jew ir-riskju. Ir-rakkomandazzjoni tal-prezz murija hija biss indikazzjoni tas-suq mhux vinkolanti. Il-kuntratt finali tat-trasport jiġi konkluż direttament bejn il-klijent u t-trasportatur magħżul.
LogiCar Transport tipprovdi s-suq tekniku, id-dokumentazzjoni, il-komunikazzjoni u s-saff tal-ħlas. Id-data tal-klijent tiġi żvelata biss wara ħlas dokumentat tal-kummissjoni tal-intermedjazzjoni. Il-klijent jibqa’ responsabbli għad-drittijiet ta’ sjieda, il-formalitajiet doganali, l-assigurazzjoni, ir-rekwiżiti tal-importazzjoni u l-esportazzjoni u d-dokumenti kollha meħtieġa biex jitwettaq it-trasport.
Payments via Stripe: Payments are processed via Stripe. Personal data may be shared with Stripe for registration, payment processing, payouts, fraud prevention and legal compliance. The platform brokers transport orders; the transport contract is concluded between the customer and the selected carrier.
Termini tat-trasportatur
It-trasportaturi jistgħu jużaw il-pjattaforma biss wara reġistrazzjoni sħiħa, ittellgħu d-dokumenti meħtieġa, aċċettazzjoni espliċita tat-termini tat-trasportatur u tal-politika ta’ privatezza, u approvazzjoni mill-operatur. L-offerti għandhom ikunu serji, ekonomikament vijabbli u effettivament eżegwibbli. Id-dettalji sħaħ tal-klijent ma jiġux żvelati qabel il-ħlas tal-kummissjoni.
Il-kummissjoni tal-intermedjazzjoni tiġi kkalkulata fuq il-bażi tal-kilometri reali tar-rotta u l-prezz tat-trasport magħżul, biż-żieda tal-VAT statutorja fejn applikabbli. Wara ħlas b’suċċess, id-dettalji preċiżi tal-klijent jiġu żvelati permezz tal-email u fid-dashboard. It-trasportatur imbagħad irid jikkonferma b’mod attiv l-aċċettazzjoni tal-inkarigu u r-riċevuta tal-informazzjoni relevanti kollha.
It-trasportatur jibqa’ waħdu responsabbli għal-liċenzji, l-assigurazzjoni, is-sewwieqa, is-subkuntratturi, l-iffissar tal-merkanzija, l-ippjanar tar-rotta, it-tariffi tat-toroq, il-konformità doganali, id-dokumentazzjoni tal-kundizzjoni u l-konformità mar-regoli kollha applikabbli tat-trasport, tat-taxxa u tax-xogħol. L-evitar tas-sistema, offerti fittizji jew użu ħażin tad-data żvelata jistgħu jwasslu għal sospensjoni immedjata u azzjoni legali.
Jekk it-trasportaturi jattivaw volontarjament il-qsim tal-lokazzjoni fid-dashboard jew fil-veduta tal-mappa tat-trasportatur, il-browser jista' jipproċessa l-lokazzjoni attwali tal-apparat sabiex il-pożizzjoni tagħhom stess tidher fuq il-mappa u jkun aktar faċli li jorjentaw ruħhom lejn l-inkarigi miftuħa. Dan il-qsim tal-lokazzjoni huwa volontarju, jista' jiġi rtirat fi kwalunkwe ħin mis-settings tal-browser jew tal-apparat u jintuża biss għall-wiri tal-mappa, l-orjentazzjoni u l-funzjonijiet fi ħdan il-pjattaforma.
Plattformgebühr für Transporteure: Die Plattformgebühr beträgt 15 % des vom Kunden gezahlten Brutto-Angebotspreises und ist im Bruttoangebot des Transporteurs enthalten.
Platform fee for carriers: 15% of the gross offer price paid by the customer.
Payments via Stripe: Payments are processed via Stripe. Personal data may be shared with Stripe for registration, payment processing, payouts, fraud prevention and legal compliance. The platform brokers transport orders; the transport contract is concluded between the customer and the selected carrier.
Platform fee for carriers: The platform fee is 15% of the gross offer price paid by the customer. It is included in the carrier's gross offer. Carriers set their own offer prices; other carrier offers and internal price details are not shown to them.
Il-kummissjoni tal-intermedjazzjoni tiġi kkalkulata fuq il-bażi tal-kilometri reali tar-rotta u l-prezz tat-trasport magħżul, biż-żieda tal-VAT statutorja fejn applikabbli. Wara ħlas b’suċċess, id-dettalji preċiżi tal-klijent jiġu żvelati permezz tal-email u fid-dashboard. It-trasportatur imbagħad irid jikkonferma b’mod attiv l-aċċettazzjoni tal-inkarigu u r-riċevuta tal-informazzjoni relevanti kollha.
It-trasportatur jibqa’ waħdu responsabbli għal-liċenzji, l-assigurazzjoni, is-sewwieqa, is-subkuntratturi, l-iffissar tal-merkanzija, l-ippjanar tar-rotta, it-tariffi tat-toroq, il-konformità doganali, id-dokumentazzjoni tal-kundizzjoni u l-konformità mar-regoli kollha applikabbli tat-trasport, tat-taxxa u tax-xogħol. L-evitar tas-sistema, offerti fittizji jew użu ħażin tad-data żvelata jistgħu jwasslu għal sospensjoni immedjata u azzjoni legali.
Jekk it-trasportaturi jattivaw volontarjament il-qsim tal-lokazzjoni fid-dashboard jew fil-veduta tal-mappa tat-trasportatur, il-browser jista' jipproċessa l-lokazzjoni attwali tal-apparat sabiex il-pożizzjoni tagħhom stess tidher fuq il-mappa u jkun aktar faċli li jorjentaw ruħhom lejn l-inkarigi miftuħa. Dan il-qsim tal-lokazzjoni huwa volontarju, jista' jiġi rtirat fi kwalunkwe ħin mis-settings tal-browser jew tal-apparat u jintuża biss għall-wiri tal-mappa, l-orjentazzjoni u l-funzjonijiet fi ħdan il-pjattaforma.
Plattformgebühr für Transporteure: Die Plattformgebühr beträgt 15 % des vom Kunden gezahlten Brutto-Angebotspreises und ist im Bruttoangebot des Transporteurs enthalten.
Platform fee for carriers: 15% of the gross offer price paid by the customer.
Payments via Stripe: Payments are processed via Stripe. Personal data may be shared with Stripe for registration, payment processing, payouts, fraud prevention and legal compliance. The platform brokers transport orders; the transport contract is concluded between the customer and the selected carrier.
Platform fee for carriers: The platform fee is 15% of the gross offer price paid by the customer. It is included in the carrier's gross offer. Carriers set their own offer prices; other carrier offers and internal price details are not shown to them.
Protezzjoni tad-data
L-operatur jipproċessa data personali għal reġistrazzjoni, awtentikazzjoni, assenjazzjoni ta’ rwoli, approvazzjoni tat-trasportaturi, ġestjoni ta’ talbiet u offerti, kalkolu ta’ rotta u prezz, ipproċessar tal-ħlasijiet, fatturazzjoni, komunikazzjoni bl-email, prevenzjoni ta’ abbuż, logs ta’ awditjar, sigurtà tas-sistema u konformità ma’ obbligi legali ta’ żamma. Skont l-użu, id-data pproċessata tista’ tinkludi data tal-kont, data ta’ kuntatt, data tal-vettura u tar-rotta, dokumenti tat-trasportatur, reviżjonijiet, referenzi tal-ħlas u logs tekniċi.
Id-data tiġi żvelata biss fejn meħtieġ għall-eżekuzzjoni tal-kuntratt, miżuri prekuntrattwali, konformità legali, tħaddim tal-pjattaforma jew interessi leġittimi ta’ sigurtà u dokumentazzjoni. Id-data tal-klijent tiġi żvelata lit-trasportatur magħżul biss wara konferma tal-ħlas rilevanti tal-kummissjoni. Qabel it-tnedija fil-produzzjoni, il-proċessuri kollha, il-perjodi ta’ żamma, it-teknoloġiji ta’ traċċar, it-trasferimenti transkonfinali u l-miżuri tekniċi u organizzattivi għandhom ikunu allinjati mal-infrastruttura reali u dokumentati kif xieraq.
Il-pożizzjonijiet fuq il-mappa huma biss għal orjentazzjoni approssimattiva qabel ma jinħarġu d-data eżatti tal-klijent. Minkejja kontrolli tekniċi ta’ plawsibbiltà, ma naċċettaw l-ebda responsabbiltà li l-postijiet tal-ġbir jew tal-kunsinna jidhru fuq il-mappa b’mod kompletament korrett, komplut jew skont l-iskala.
Jekk it-trasportaturi jagħtu kunsens attiv għall-qsim tal-lokazzjoni fid-dashboard, il-browser jista' jipprovdi l-lokazzjoni attwali tal-apparat sabiex il-mappa turi fejn jinsab it-trasportatur. Din il-permessjoni hija volontarja, tista' tiġi rtirata fi kwalunkwe ħin fil-browser u tintuża biss għall-wiri u l-orjentazzjoni fid-dashboard.
Id-data tiġi żvelata biss fejn meħtieġ għall-eżekuzzjoni tal-kuntratt, miżuri prekuntrattwali, konformità legali, tħaddim tal-pjattaforma jew interessi leġittimi ta’ sigurtà u dokumentazzjoni. Id-data tal-klijent tiġi żvelata lit-trasportatur magħżul biss wara konferma tal-ħlas rilevanti tal-kummissjoni. Qabel it-tnedija fil-produzzjoni, il-proċessuri kollha, il-perjodi ta’ żamma, it-teknoloġiji ta’ traċċar, it-trasferimenti transkonfinali u l-miżuri tekniċi u organizzattivi għandhom ikunu allinjati mal-infrastruttura reali u dokumentati kif xieraq.
Il-pożizzjonijiet fuq il-mappa huma biss għal orjentazzjoni approssimattiva qabel ma jinħarġu d-data eżatti tal-klijent. Minkejja kontrolli tekniċi ta’ plawsibbiltà, ma naċċettaw l-ebda responsabbiltà li l-postijiet tal-ġbir jew tal-kunsinna jidhru fuq il-mappa b’mod kompletament korrett, komplut jew skont l-iskala.
Jekk it-trasportaturi jagħtu kunsens attiv għall-qsim tal-lokazzjoni fid-dashboard, il-browser jista' jipprovdi l-lokazzjoni attwali tal-apparat sabiex il-mappa turi fejn jinsab it-trasportatur. Din il-permessjoni hija volontarja, tista' tiġi rtirata fi kwalunkwe ħin fil-browser u tintuża biss għall-wiri u l-orjentazzjoni fid-dashboard.
Informazzjoni legali
LogiCar Transport, kumpanija tal-D.P. Online Group. Indirizz: Mülgaustraße 172, 41199 Mönchengladbach, Deutschland. Email: info@logicartransport.com. Telefon: +49 174 6513934. Websajt: https://logicartransport.com. Maniġment responsabbli / fornitur tas-servizz: Dario Peters. Qorti tar-reġistru: Daħħal il-qorti tar-reġistru reali qabel it-tnedija. Numru tar-reġistru: Bitte echte Registernummer vor Livegang eintragen. Numru tal-VAT / numru tat-taxxa: DE333080522.
L-informazzjoni obbligatorja dwar il-fornitur trid tibqa’ faċli biex tiġi rikonoxxuta, aċċessibbli direttament u disponibbli b’mod permanenti. Qabel kull tnedija pubblika, id-dettalji kollha tal-kumpanija, tar-reġistru, tat-taxxa u tar-responsabbiltà għandhom jiġu vverifikati għall-kompletezza u l-korrettezza fattwali.
L-informazzjoni obbligatorja dwar il-fornitur trid tibqa’ faċli biex tiġi rikonoxxuta, aċċessibbli direttament u disponibbli b’mod permanenti. Qabel kull tnedija pubblika, id-dettalji kollha tal-kumpanija, tar-reġistru, tat-taxxa u tar-responsabbiltà għandhom jiġu vverifikati għall-kompletezza u l-korrettezza fattwali.
Avviżi legali
Din id-demo ma tissostitwixxix parir individwali legali, tat-taxxa, tal-privatezza, tat-trasport jew tal-konsumatur. Qabel it-tnedija reali, it-testi legali kollha, il-flussi tal-kunsens, il-loġika tal-prezz u tal-kummissjoni, il-kontenut tal-fatturi, is-sistemi ta’ reviżjoni, il-kontrolli tal-identità, is-setup tal-assigurazzjoni, ir-regoli speċifiċi għal kull pajjiż, il-flussi tal-email, il-konfigurazzjonijiet tal-cookies u tat-traċċar, il-ftehimiet mal-proċessuri, il-kunċetti ta’ sigurtà u l-proċessi ta’ żamma għandhom jiġu riveduti u finalizzati għall-mudell ta’ negozju reali.
Il-fatt li demo taħdem teknikament ma jfissirx waħdu li hija lesta għall-produzzjoni. Live hosting, HTTPS, emails li jaslu, backups, monitoraġġ, sigurtà tar-rwoli u dokumentazzjoni ta’ konformità għadhom iridu jitlestew u jiġu vverifikati.
Il-fatt li demo taħdem teknikament ma jfissirx waħdu li hija lesta għall-produzzjoni. Live hosting, HTTPS, emails li jaslu, backups, monitoraġġ, sigurtà tar-rwoli u dokumentazzjoni ta’ konformità għadhom iridu jitlestew u jiġu vverifikati.
Termini addizzjonali dwar intermedjazzjoni, responsabbiltà, ħlas u rikors
Id-dispożizzjonijiet li ġejjin jirregolaw l-istatus ta’ intermedjarju, ir-responsabbiltà, il-ħlas u r-rikors ta’ LogiCar Transport.
1. Role of LogiCar Transport
LogiCar Transport is a digital platform for mediating vehicle transport requests between customers and independent carriers.
LogiCar Transport only provides the technical infrastructure through which customers can submit transport requests, carriers can submit offers and the parties can contact each other.
LogiCar Transport is expressly not a carrier, freight forwarder, haulier, transport company or provider of its own transport services.
LogiCar Transport does not perform, organise, direct, supervise or guarantee any specific transport. The platform serves exclusively for technical mediation and processing between the participating users.
2. Contracting parties to the transport
The transport contract is concluded exclusively and directly between the customer and the carrier selected by the customer.
LogiCar Transport does not become a party to that transport contract. LogiCar Transport does not take custody of the vehicle and does not owe pickup, loading, carriage, delivery, delivery time or freedom from damage.
Claims under the transport contract, in particular for loss, damage, delay, non-performance, defective performance or other disruptions, exist exclusively between customer and carrier.
3. Independence of carriers
Carriers act on the platform as independent entrepreneurs in their own name and for their own account.
The carrier is solely responsible for valid licences, permits, business authorisations, sufficient insurance cover, drivers, vehicles, equipment, operational safety, load securing, traffic safety, national and international transport regulations, CMR consignment notes, handover protocols, other transport documents, tax obligations, proper invoicing, performance, deadlines, damage handling and communication with the customer.
The carrier undertakes to offer and perform only such services for which it is legally, professionally, technically and insurance-wise authorised and capable.
4. Customer obligations
The customer must provide all information required for the transport completely, correctly and in good time.
This includes in particular information on vehicle type, make, model and condition, roadworthiness and traffic safety, registration, licence plates, insurance and documents, pickup location, destination and contact persons, access options, opening hours and local specifics, desired dates and deadlines as well as special risks or requirements.
Damage, delays, additional costs, failed trips or other disadvantages resulting from wrong, missing, incomplete or late information from the customer are not borne by LogiCar Transport.
5. No transport guarantee
LogiCar Transport does not guarantee that an offer will be submitted for a request or that a transport will be concluded.
LogiCar Transport also does not guarantee a specific price, delivery time, transport type, suitability of a specific carrier, legality of a specific transport, actual performance by the carrier or economic success for users.
All offers are made by independent carriers. The decision for or against an offer is made solely by the customer.
6. No assignment and no self-entry
LogiCar Transport does not assign carriers with binding effect and does not make an independent transport decision.
The platform may technically structure, display, compare, translate, sort or prepare requests for communication. This does not mean that LogiCar Transport assumes any transport service or enters into the transport contract itself.
Automated functions, suggestions, notifications, filters, price comparisons or technical evaluations also do not constitute an assumption of transport by LogiCar Transport.
7. Payment through Stripe / Stripe Connect
Payments are processed through the payment service provider Stripe or Stripe Connect.
LogiCar Transport is not a payment service provider and does not sell the transport service in its own name.
The transport fee concerns exclusively the relationship between customer and carrier. The platform commission concerns exclusively the use of the mediation platform and must be considered separately from the transport service.
Where payments are technically split, withheld or allocated via Stripe Connect, this serves exclusively technical payment processing and settlement of the platform commission.
8. Separation of transport invoice and commission invoice
The transport invoice and the commission invoice are separate processes.
The invoice for the transport service is attributable to the relationship between carrier and customer.
The invoice for the platform commission is attributable to the relationship between LogiCar Transport and the user liable for commission.
LogiCar Transport does not issue its own invoice for the transport service unless LogiCar Transport expressly and separately acts as invoice issuer for its own service.
9. Chargebacks, cancellations and payment disputes
Chargebacks, payment disputes, reversals, cancellations, non-performance or other payment problems in connection with the transport service generally concern the relationship between customer and carrier.
LogiCar Transport may provide technical information, enable communication or make payment data available for clarification. LogiCar Transport does not make a substantive decision on transport claims, damages, repayment obligations or insurance issues.
10. Liability for transport damage and service disruptions
LogiCar Transport is not liable for loss, damage, reduction in value, delayed pickup, delayed delivery, storage costs, loss of use, lost profit, contractual penalties, consequential damage or other claims arising from performance or non-performance of a transport.
Responsibility for actual performance of the transport lies exclusively with the respective carrier.
Responsibility for complete and correct transport data lies with the respective customer.
11. Liability for platform services
LogiCar Transport is liable only for its own breaches of duty arising from operation of the platform.
In case of simple negligence, LogiCar Transport is liable only for breach of essential contractual obligations and limited to foreseeable damage typical for the contract.
Liability for indirect damage, lost profit, missed orders, production downtime, reputational damage or other consequential damage is excluded to the extent permitted by law.
Liability for intent, gross negligence, injury to life, body or health and mandatory statutory liability remains unaffected.
12. Indemnification against third-party claims
Users indemnify LogiCar Transport against all third-party claims arising from their own conduct, information, offers, transport services, breaches of duty or legal violations.
This includes in particular claims due to wrong or incomplete information, missing licences or permits, missing or insufficient insurance, transport damage, payment default or chargebacks, tax or invoicing errors, data protection violations, unlawful content, fraud, misuse, identity deception and violations of transport, traffic, customs or sanctions regulations.
The indemnification also includes reasonable costs of legal defence.
13. Review and blocking of users and content
LogiCar Transport is entitled to request evidence of identity, company status, insurance, licence, VAT identification, solvency and authorisation.
In case of suspected fraud, misuse, fake companies, unlawful content, missing evidence, expired documents, security risks or other breaches of duty, LogiCar Transport may temporarily or permanently restrict, block or remove accounts, requests, bids, content or functions.
There is no entitlement to permanent use of the platform.
14. Reporting procedure
Users and third parties may submit notices to LogiCar Transport regarding unlawful content, fraudulent users, missing transport authorisations, identity deception, trademark infringements, data protection violations or other breaches of duty.
LogiCar Transport reviews such notices under an appropriate procedure and may take suitable measures, in particular remove content, block requests, restrict user accounts or request further evidence.
15. Insurance and evidence
Carriers must maintain the insurance cover required for their activity during use of the platform.
This includes in particular insurance required for the specific transport type, transport area, vehicle and value of the transported goods.
LogiCar Transport may request insurance evidence, but checking its existence does not constitute a guarantee towards the customer.
Responsibility for sufficient insurance cover remains entirely with the carrier.
16. International transports
For international transports, the participating users are themselves responsible for complying with all applicable national and international regulations.
This concerns in particular transport law, customs law, tax law, sanctions regulations, insurance law, registration law, documentation obligations and cross-border evidence obligations.
LogiCar Transport does not guarantee that a specific international transport is legally permissible or practically feasible.
17. No legal, tax or insurance advice
Information on the platform serves exclusively technical support and orientation.
LogiCar Transport does not provide legal advice, tax advice, insurance advice or professional transport advice.
Users are themselves obliged to independently verify the legal, tax, insurance-related and practical requirements of their respective transport.
18. Platform availability
LogiCar Transport endeavours to operate the platform reliably.
Permanent availability is not guaranteed.
Maintenance, technical disruptions, security measures, external service providers, payment service providers, server providers, network outages or force majeure may lead to restrictions.
LogiCar Transport is not liable for damage arising from temporary unavailability of the platform unless mandatory statutory liability applies.
19. External service providers
LogiCar Transport may use external service providers to provide technical functions, in particular payment service providers, hosting providers, email service providers, map and routing services, security services or analysis tools.
The respective contractual and usage terms of external service providers apply to their services, availability, terms and decisions.
LogiCar Transport is not liable for independent decisions or disruptions of external service providers to the extent permitted by law.
20. Order of priority and interpretation
These provisions clarify the distribution of roles between LogiCar Transport, customers and carriers.
If individual provisions are invalid or unenforceable, the validity of the remaining provisions remains unaffected.
An invalid provision is replaced by the legally permissible provision that comes closest to the economic purpose of the original provision.
Mandatory statutory rights remain unaffected.
1. Role of LogiCar Transport
LogiCar Transport is a digital platform for mediating vehicle transport requests between customers and independent carriers.
LogiCar Transport only provides the technical infrastructure through which customers can submit transport requests, carriers can submit offers and the parties can contact each other.
LogiCar Transport is expressly not a carrier, freight forwarder, haulier, transport company or provider of its own transport services.
LogiCar Transport does not perform, organise, direct, supervise or guarantee any specific transport. The platform serves exclusively for technical mediation and processing between the participating users.
2. Contracting parties to the transport
The transport contract is concluded exclusively and directly between the customer and the carrier selected by the customer.
LogiCar Transport does not become a party to that transport contract. LogiCar Transport does not take custody of the vehicle and does not owe pickup, loading, carriage, delivery, delivery time or freedom from damage.
Claims under the transport contract, in particular for loss, damage, delay, non-performance, defective performance or other disruptions, exist exclusively between customer and carrier.
3. Independence of carriers
Carriers act on the platform as independent entrepreneurs in their own name and for their own account.
The carrier is solely responsible for valid licences, permits, business authorisations, sufficient insurance cover, drivers, vehicles, equipment, operational safety, load securing, traffic safety, national and international transport regulations, CMR consignment notes, handover protocols, other transport documents, tax obligations, proper invoicing, performance, deadlines, damage handling and communication with the customer.
The carrier undertakes to offer and perform only such services for which it is legally, professionally, technically and insurance-wise authorised and capable.
4. Customer obligations
The customer must provide all information required for the transport completely, correctly and in good time.
This includes in particular information on vehicle type, make, model and condition, roadworthiness and traffic safety, registration, licence plates, insurance and documents, pickup location, destination and contact persons, access options, opening hours and local specifics, desired dates and deadlines as well as special risks or requirements.
Damage, delays, additional costs, failed trips or other disadvantages resulting from wrong, missing, incomplete or late information from the customer are not borne by LogiCar Transport.
5. No transport guarantee
LogiCar Transport does not guarantee that an offer will be submitted for a request or that a transport will be concluded.
LogiCar Transport also does not guarantee a specific price, delivery time, transport type, suitability of a specific carrier, legality of a specific transport, actual performance by the carrier or economic success for users.
All offers are made by independent carriers. The decision for or against an offer is made solely by the customer.
6. No assignment and no self-entry
LogiCar Transport does not assign carriers with binding effect and does not make an independent transport decision.
The platform may technically structure, display, compare, translate, sort or prepare requests for communication. This does not mean that LogiCar Transport assumes any transport service or enters into the transport contract itself.
Automated functions, suggestions, notifications, filters, price comparisons or technical evaluations also do not constitute an assumption of transport by LogiCar Transport.
7. Payment through Stripe / Stripe Connect
Payments are processed through the payment service provider Stripe or Stripe Connect.
LogiCar Transport is not a payment service provider and does not sell the transport service in its own name.
The transport fee concerns exclusively the relationship between customer and carrier. The platform commission concerns exclusively the use of the mediation platform and must be considered separately from the transport service.
Where payments are technically split, withheld or allocated via Stripe Connect, this serves exclusively technical payment processing and settlement of the platform commission.
8. Separation of transport invoice and commission invoice
The transport invoice and the commission invoice are separate processes.
The invoice for the transport service is attributable to the relationship between carrier and customer.
The invoice for the platform commission is attributable to the relationship between LogiCar Transport and the user liable for commission.
LogiCar Transport does not issue its own invoice for the transport service unless LogiCar Transport expressly and separately acts as invoice issuer for its own service.
9. Chargebacks, cancellations and payment disputes
Chargebacks, payment disputes, reversals, cancellations, non-performance or other payment problems in connection with the transport service generally concern the relationship between customer and carrier.
LogiCar Transport may provide technical information, enable communication or make payment data available for clarification. LogiCar Transport does not make a substantive decision on transport claims, damages, repayment obligations or insurance issues.
10. Liability for transport damage and service disruptions
LogiCar Transport is not liable for loss, damage, reduction in value, delayed pickup, delayed delivery, storage costs, loss of use, lost profit, contractual penalties, consequential damage or other claims arising from performance or non-performance of a transport.
Responsibility for actual performance of the transport lies exclusively with the respective carrier.
Responsibility for complete and correct transport data lies with the respective customer.
11. Liability for platform services
LogiCar Transport is liable only for its own breaches of duty arising from operation of the platform.
In case of simple negligence, LogiCar Transport is liable only for breach of essential contractual obligations and limited to foreseeable damage typical for the contract.
Liability for indirect damage, lost profit, missed orders, production downtime, reputational damage or other consequential damage is excluded to the extent permitted by law.
Liability for intent, gross negligence, injury to life, body or health and mandatory statutory liability remains unaffected.
12. Indemnification against third-party claims
Users indemnify LogiCar Transport against all third-party claims arising from their own conduct, information, offers, transport services, breaches of duty or legal violations.
This includes in particular claims due to wrong or incomplete information, missing licences or permits, missing or insufficient insurance, transport damage, payment default or chargebacks, tax or invoicing errors, data protection violations, unlawful content, fraud, misuse, identity deception and violations of transport, traffic, customs or sanctions regulations.
The indemnification also includes reasonable costs of legal defence.
13. Review and blocking of users and content
LogiCar Transport is entitled to request evidence of identity, company status, insurance, licence, VAT identification, solvency and authorisation.
In case of suspected fraud, misuse, fake companies, unlawful content, missing evidence, expired documents, security risks or other breaches of duty, LogiCar Transport may temporarily or permanently restrict, block or remove accounts, requests, bids, content or functions.
There is no entitlement to permanent use of the platform.
14. Reporting procedure
Users and third parties may submit notices to LogiCar Transport regarding unlawful content, fraudulent users, missing transport authorisations, identity deception, trademark infringements, data protection violations or other breaches of duty.
LogiCar Transport reviews such notices under an appropriate procedure and may take suitable measures, in particular remove content, block requests, restrict user accounts or request further evidence.
15. Insurance and evidence
Carriers must maintain the insurance cover required for their activity during use of the platform.
This includes in particular insurance required for the specific transport type, transport area, vehicle and value of the transported goods.
LogiCar Transport may request insurance evidence, but checking its existence does not constitute a guarantee towards the customer.
Responsibility for sufficient insurance cover remains entirely with the carrier.
16. International transports
For international transports, the participating users are themselves responsible for complying with all applicable national and international regulations.
This concerns in particular transport law, customs law, tax law, sanctions regulations, insurance law, registration law, documentation obligations and cross-border evidence obligations.
LogiCar Transport does not guarantee that a specific international transport is legally permissible or practically feasible.
17. No legal, tax or insurance advice
Information on the platform serves exclusively technical support and orientation.
LogiCar Transport does not provide legal advice, tax advice, insurance advice or professional transport advice.
Users are themselves obliged to independently verify the legal, tax, insurance-related and practical requirements of their respective transport.
18. Platform availability
LogiCar Transport endeavours to operate the platform reliably.
Permanent availability is not guaranteed.
Maintenance, technical disruptions, security measures, external service providers, payment service providers, server providers, network outages or force majeure may lead to restrictions.
LogiCar Transport is not liable for damage arising from temporary unavailability of the platform unless mandatory statutory liability applies.
19. External service providers
LogiCar Transport may use external service providers to provide technical functions, in particular payment service providers, hosting providers, email service providers, map and routing services, security services or analysis tools.
The respective contractual and usage terms of external service providers apply to their services, availability, terms and decisions.
LogiCar Transport is not liable for independent decisions or disruptions of external service providers to the extent permitted by law.
20. Order of priority and interpretation
These provisions clarify the distribution of roles between LogiCar Transport, customers and carriers.
If individual provisions are invalid or unenforceable, the validity of the remaining provisions remains unaffected.
An invalid provision is replaced by the legally permissible provision that comes closest to the economic purpose of the original provision.
Mandatory statutory rights remain unaffected.