Textos legais

Esta plataforma liga clientes registados e transportadores aprovados em toda a Europa para o transporte de veículos. Um pedido só pode ser criado após registo, início de sessão e aceitação expressa das condições do cliente e da política de privacidade. Sem estes consentimentos não é possível enviar qualquer encomenda.



O cliente deve fornecer informações completas, corretas e atuais sobre recolha, entrega, pessoas de contacto, dados do veículo, estado do veículo, dimensões, capacidade de carga e quaisquer circunstâncias relevantes para preço, prazo, viabilidade ou risco. A recomendação de preço apresentada é apenas uma indicação de mercado não vinculativa. É calculada com base em quilómetros reais de rota segundo a fórmula quilómetros de rota × 1,5 EUR. O preço final resulta exclusivamente da oferta do transportador selecionada pelo cliente.



Payments via Stripe: Payments are processed via Stripe. Personal data may be shared with Stripe for registration, payment processing, payouts, fraud prevention and legal compliance. The platform brokers transport orders; the transport contract is concluded between the customer and the selected carrier.

Os transportadores só podem utilizar a plataforma após registo completo, carregamento dos comprovativos exigidos, aceitação expressa das condições do transportador e da política de privacidade, bem como validação pelo operador. As ofertas devem ser sérias, economicamente viáveis e efetivamente executáveis. Antes do pagamento da comissão, não são transmitidos dados completos do cliente.



O transportador permanece exclusivamente responsável por seguros, licenças, autorizações, motoristas, subcontratados, amarração, portagens, planeamento da rota, documentação do estado, comunicação e cumprimento de todas as regras aplicáveis de transporte transfronteiriço, fiscais e sociais. Qualquer tentativa de contorno, falsa oferta ou utilização abusiva dos dados libertados pode levar a suspensão imediata e ações legais.



Se os transportadores ativarem voluntariamente a partilha de localização no painel ou na vista de mapa do transportador, o navegador pode tratar a localização atual do dispositivo para mostrar a própria posição no mapa e facilitar a orientação em relação aos pedidos abertos. Esta partilha de localização é voluntária, pode ser revogada a qualquer momento nas definições do navegador ou do dispositivo e é utilizada apenas para a visualização do mapa, orientação e funcionalidades dentro da plataforma.



Plattformgebühr für Transporteure: Die Plattformgebühr beträgt 15 % des vom Kunden gezahlten Brutto-Angebotspreises und ist im Bruttoangebot des Transporteurs enthalten.



Platform fee for carriers: 15% of the gross offer price paid by the customer.



Payments via Stripe: Payments are processed via Stripe. Personal data may be shared with Stripe for registration, payment processing, payouts, fraud prevention and legal compliance. The platform brokers transport orders; the transport contract is concluded between the customer and the selected carrier.



Platform fee for carriers: The platform fee is 15% of the gross offer price paid by the customer. It is included in the carrier's gross offer. Carriers set their own offer prices; other carrier offers and internal price details are not shown to them.

O operador trata dados pessoais para registo, autenticação, atribuição de funções, validação de transportadores, gestão de pedidos e ofertas, cálculo real de rota e preços, pagamento, faturação, e-mails, prevenção de abusos, registos de auditoria, segurança do sistema e cumprimento de obrigações legais de conservação. Os dados tratados podem incluir dados de conta, contacto, rota, veículo, documentos do transportador, avaliações, referências de pagamento e registos técnicos.



As posições no mapa servem apenas para orientação aproximada antes da libertação dos dados exatos do cliente. Apesar das verificações técnicas de plausibilidade, não assumimos responsabilidade por os locais de recolha ou entrega aparecerem no mapa de forma totalmente correta, completa ou à escala.



Se os transportadores consentirem ativamente na partilha de localização no painel, o navegador pode fornecer a localização atual do dispositivo para que o mapa mostre onde o transportador se encontra. Esta autorização é voluntária, pode ser revogada a qualquer momento no navegador e serve apenas para visualização e orientação no painel.

LogiCar Transport, uma empresa da D.P. Online Group. Endereço: Mülgaustraße 172, 41199 Mönchengladbach, Deutschland. E-mail: info@logicartransport.com. Telefone: +49 174 6513934. Website: https://logicartransport.com. Gerência / responsável pelo serviço: Dario Peters. Tribunal de registo: Insira o tribunal de registo real antes do lançamento. Número de registo: Bitte echte Registernummer vor Livegang eintragen. Número fiscal / IVA: DE333080522.

As seguintes disposições regulam o estatuto de intermediário, a responsabilidade, o pagamento e o regresso da LogiCar Transport.



1. Role of LogiCar Transport



LogiCar Transport is a digital platform for mediating vehicle transport requests between customers and independent carriers.



LogiCar Transport only provides the technical infrastructure through which customers can submit transport requests, carriers can submit offers and the parties can contact each other.



LogiCar Transport is expressly not a carrier, freight forwarder, haulier, transport company or provider of its own transport services.



LogiCar Transport does not perform, organise, direct, supervise or guarantee any specific transport. The platform serves exclusively for technical mediation and processing between the participating users.



2. Contracting parties to the transport



The transport contract is concluded exclusively and directly between the customer and the carrier selected by the customer.



LogiCar Transport does not become a party to that transport contract. LogiCar Transport does not take custody of the vehicle and does not owe pickup, loading, carriage, delivery, delivery time or freedom from damage.



Claims under the transport contract, in particular for loss, damage, delay, non-performance, defective performance or other disruptions, exist exclusively between customer and carrier.



3. Independence of carriers



Carriers act on the platform as independent entrepreneurs in their own name and for their own account.



The carrier is solely responsible for valid licences, permits, business authorisations, sufficient insurance cover, drivers, vehicles, equipment, operational safety, load securing, traffic safety, national and international transport regulations, CMR consignment notes, handover protocols, other transport documents, tax obligations, proper invoicing, performance, deadlines, damage handling and communication with the customer.



The carrier undertakes to offer and perform only such services for which it is legally, professionally, technically and insurance-wise authorised and capable.



4. Customer obligations



The customer must provide all information required for the transport completely, correctly and in good time.



This includes in particular information on vehicle type, make, model and condition, roadworthiness and traffic safety, registration, licence plates, insurance and documents, pickup location, destination and contact persons, access options, opening hours and local specifics, desired dates and deadlines as well as special risks or requirements.



Damage, delays, additional costs, failed trips or other disadvantages resulting from wrong, missing, incomplete or late information from the customer are not borne by LogiCar Transport.



5. No transport guarantee



LogiCar Transport does not guarantee that an offer will be submitted for a request or that a transport will be concluded.



LogiCar Transport also does not guarantee a specific price, delivery time, transport type, suitability of a specific carrier, legality of a specific transport, actual performance by the carrier or economic success for users.



All offers are made by independent carriers. The decision for or against an offer is made solely by the customer.



6. No assignment and no self-entry



LogiCar Transport does not assign carriers with binding effect and does not make an independent transport decision.



The platform may technically structure, display, compare, translate, sort or prepare requests for communication. This does not mean that LogiCar Transport assumes any transport service or enters into the transport contract itself.



Automated functions, suggestions, notifications, filters, price comparisons or technical evaluations also do not constitute an assumption of transport by LogiCar Transport.



7. Payment through Stripe / Stripe Connect



Payments are processed through the payment service provider Stripe or Stripe Connect.



LogiCar Transport is not a payment service provider and does not sell the transport service in its own name.



The transport fee concerns exclusively the relationship between customer and carrier. The platform commission concerns exclusively the use of the mediation platform and must be considered separately from the transport service.



Where payments are technically split, withheld or allocated via Stripe Connect, this serves exclusively technical payment processing and settlement of the platform commission.



8. Separation of transport invoice and commission invoice



The transport invoice and the commission invoice are separate processes.



The invoice for the transport service is attributable to the relationship between carrier and customer.



The invoice for the platform commission is attributable to the relationship between LogiCar Transport and the user liable for commission.



LogiCar Transport does not issue its own invoice for the transport service unless LogiCar Transport expressly and separately acts as invoice issuer for its own service.



9. Chargebacks, cancellations and payment disputes



Chargebacks, payment disputes, reversals, cancellations, non-performance or other payment problems in connection with the transport service generally concern the relationship between customer and carrier.



LogiCar Transport may provide technical information, enable communication or make payment data available for clarification. LogiCar Transport does not make a substantive decision on transport claims, damages, repayment obligations or insurance issues.



10. Liability for transport damage and service disruptions



LogiCar Transport is not liable for loss, damage, reduction in value, delayed pickup, delayed delivery, storage costs, loss of use, lost profit, contractual penalties, consequential damage or other claims arising from performance or non-performance of a transport.



Responsibility for actual performance of the transport lies exclusively with the respective carrier.



Responsibility for complete and correct transport data lies with the respective customer.



11. Liability for platform services



LogiCar Transport is liable only for its own breaches of duty arising from operation of the platform.



In case of simple negligence, LogiCar Transport is liable only for breach of essential contractual obligations and limited to foreseeable damage typical for the contract.



Liability for indirect damage, lost profit, missed orders, production downtime, reputational damage or other consequential damage is excluded to the extent permitted by law.



Liability for intent, gross negligence, injury to life, body or health and mandatory statutory liability remains unaffected.



12. Indemnification against third-party claims



Users indemnify LogiCar Transport against all third-party claims arising from their own conduct, information, offers, transport services, breaches of duty or legal violations.



This includes in particular claims due to wrong or incomplete information, missing licences or permits, missing or insufficient insurance, transport damage, payment default or chargebacks, tax or invoicing errors, data protection violations, unlawful content, fraud, misuse, identity deception and violations of transport, traffic, customs or sanctions regulations.



The indemnification also includes reasonable costs of legal defence.



13. Review and blocking of users and content



LogiCar Transport is entitled to request evidence of identity, company status, insurance, licence, VAT identification, solvency and authorisation.



In case of suspected fraud, misuse, fake companies, unlawful content, missing evidence, expired documents, security risks or other breaches of duty, LogiCar Transport may temporarily or permanently restrict, block or remove accounts, requests, bids, content or functions.



There is no entitlement to permanent use of the platform.



14. Reporting procedure



Users and third parties may submit notices to LogiCar Transport regarding unlawful content, fraudulent users, missing transport authorisations, identity deception, trademark infringements, data protection violations or other breaches of duty.



LogiCar Transport reviews such notices under an appropriate procedure and may take suitable measures, in particular remove content, block requests, restrict user accounts or request further evidence.



15. Insurance and evidence



Carriers must maintain the insurance cover required for their activity during use of the platform.



This includes in particular insurance required for the specific transport type, transport area, vehicle and value of the transported goods.



LogiCar Transport may request insurance evidence, but checking its existence does not constitute a guarantee towards the customer.



Responsibility for sufficient insurance cover remains entirely with the carrier.



16. International transports



For international transports, the participating users are themselves responsible for complying with all applicable national and international regulations.



This concerns in particular transport law, customs law, tax law, sanctions regulations, insurance law, registration law, documentation obligations and cross-border evidence obligations.



LogiCar Transport does not guarantee that a specific international transport is legally permissible or practically feasible.



17. No legal, tax or insurance advice



Information on the platform serves exclusively technical support and orientation.



LogiCar Transport does not provide legal advice, tax advice, insurance advice or professional transport advice.



Users are themselves obliged to independently verify the legal, tax, insurance-related and practical requirements of their respective transport.



18. Platform availability



LogiCar Transport endeavours to operate the platform reliably.



Permanent availability is not guaranteed.



Maintenance, technical disruptions, security measures, external service providers, payment service providers, server providers, network outages or force majeure may lead to restrictions.



LogiCar Transport is not liable for damage arising from temporary unavailability of the platform unless mandatory statutory liability applies.



19. External service providers



LogiCar Transport may use external service providers to provide technical functions, in particular payment service providers, hosting providers, email service providers, map and routing services, security services or analysis tools.



The respective contractual and usage terms of external service providers apply to their services, availability, terms and decisions.



LogiCar Transport is not liable for independent decisions or disruptions of external service providers to the extent permitted by law.



20. Order of priority and interpretation



These provisions clarify the distribution of roles between LogiCar Transport, customers and carriers.



If individual provisions are invalid or unenforceable, the validity of the remaining provisions remains unaffected.



An invalid provision is replaced by the legally permissible provision that comes closest to the economic purpose of the original provision.



Mandatory statutory rights remain unaffected.